General
The Hotel am Gottesauer Schloss is now a digital hotel, meaning that the following procedures can only be carried out online:
- filling in the registration form, which will be sent to you by email before your arrival
- checking in online; you will then receive your room code
- checking out online; you will receive the invoice by email to the email address you have provided
No, there are no more keys in the hotel but a combination code with which you can enter the main entrance and your room from 2 pm on the day of arrival.
No problem at all. There is a small vending machine right in front of the hotel entrance, where you can simply enter your name and email address to receive the room number and the corresponding code.
Don’t worry, the hotel still offers a regular reception desk, but the reception hours vary. You can find the corresponding reception hours directly at the hotel.
You can pay by Visa, Mastercard, debit card or PayPal. Please note, however, that payment must be made online and cannot be made directly at the hotel.
Simply send us an email to info@hotel-gottesau.de. We will try to accommodate all wishes and changes.
We offer a daily basic cleaning of the rooms, but it is up to you whether you make use of this cleaning service.
You must check-out at 11:00 am.
Wi-Fi is available in every room, and there is usually a little information sheet on our tables with the Wi-Fi code.
Breakfast can be booked at any time.
The breakfast times are as follows:
Mon-Fri: 7-10 am, Sat, Sun + public holidays: 8-11 am
Once you have checked out, you will be able to check your billing address again and change it if necessary. The invoice will then be sent automatically to the email address you have provided.
Unfortunately, we currently only have public parking spaces available, which are located directly at the hotel or in the nearby side streets.