What exactly makes our Hotel am Gottesauer Schloss in Karlsruhe so special?

The Hotel am Gottesauer Schloss is now a digital hotel, meaning that the following procedures can only be carried out online:

  • filling in the registration form, which will be sent to you by email before your arrival
  • checking in online; you will then receive your room code
  • checking out online; you will receive the invoice by email to the email address you have provided
Is there a key to the hotel? If yes, how do I find it?

No, there are no more keys in the hotel but a combination code with which you can enter the main entrance and your room from 2 pm on the day of arrival.

What should I do if I no longer have the code at hand?

No problem at all. There is a small vending machine right in front of the hotel entrance, where you can simply enter your name and email address to receive the room number and the corresponding code.

Is there still a regular reception desk. When is it staffed?

Don’t worry, the hotel still offers a regular reception desk, but the reception hours vary. You can find the corresponding reception hours directly at the hotel.

How or when do I pay for the accommodation?

You can pay by Visa, Mastercard, debit card or PayPal. Please note, however, that payment must be made online and cannot be made directly at the hotel.

How can I cancel/change my reservation?

Simply send us an email to We will try to accommodate all wishes and changes.

Is there a daily room cleaning service?

We offer a daily basic cleaning of the rooms, but it is up to you whether you make use of this cleaning service.

What is the standard check-out time?

You must check-out at 11:00 am.

Is there Wi-Fi in every room?

Wi-Fi is available in every room, and there is usually a little information sheet on our tables with the Wi-Fi code.

Can I book breakfast as an extra?

Breakfast can be booked at any time.
The breakfast times are as follows:

Mon-Fri: 7-10 am, Sat, Sun + public holidays: 8-11 am

How do I receive the invoice for the stay?

Once you have checked out, you will be able to check your billing address again and change it if necessary. The invoice will then be sent automatically to the email address you have provided.

Can I rent a parking space?

Unfortunately, we currently only have public parking spaces available, which are located directly at the hotel or in the nearby side streets.